A digital product

LiangChinese membership (¥98/year) is a digital subscription: all member benefits (unlimited book building, and so on) unlock the moment the subscription starts. The Library is always free and needs no subscription — it is unaffected by anything on this page.

Refund window

Within 14 days of purchase, you may request a full refund as long as the service has not been clearly abused — no explanation required.

What counts as abuse

We want this policy to stay generous and simple, but we may decline refunds in clear cases of abuse — for example, repeatedly buying, using heavily, then refunding on the same account, or using the service for resale or bulk scraping. Honestly deciding the product isn't right for your child after some real use is exactly what this policy is for.

What happens after a refund

• As soon as the refund is processed, the subscription is cancelled and membership benefits end immediately. Your account returns to the free plan (3 books per month, and the Library stays free).
• Refunds are issued by Paddle, our merchant of record, back to your original payment method; posting time depends on your bank or payment provider.
• Your reading progress and self-built books follow the deletion rules in our Privacy Policy (see “How to delete”).

Cancelling vs. refunding

The yearly subscription renews automatically. You can cancel at any time — cancellation takes effect immediately and benefits end right away; the current paid period is not refunded upon cancellation. If you are within 14 days of purchase, requesting a refund under this page is usually the better option.

How to request one

Email support@airole.chat with your account email (the one you sign in with), and we will process it within 7 days and reply.